Frequently Asked Questions

Everything you need to know about bringing luxury home.

What are your delivery options for large furniture items?

We offer White Glove Delivery, which includes room-of-choice placement, professional assembly, and removal of all packaging materials. Standard curbside delivery is also available for smaller items.

Do you offer financing or payment plans?

Yes, we partner with specialized financing providers to offer flexible monthly payment plans. You can apply for instant approval during the checkout process.

What is your return policy for home decor and furniture?

Items can be returned within 30 days of delivery. Please note that furniture must be in original condition, and a restocking fee may apply to large freight items.

Does my furniture come with a warranty?

All Regency Furniture pieces include a one-year manufacturer's warranty against structural defects. We also offer extended protection plans for accidental stains and damage.

Can I request fabric swatches before I buy?

Absolutely. You can order up to five complimentary fabric swatches through our 'Request a Swatch' page to ensure the color and texture match your home perfectly.

How do I track my order status?

Once your order ships, you will receive a tracking number via email. For custom-made pieces, our concierge team will provide bi-weekly updates on the production status.